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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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pamela Zummo

February 27, 2025

5  out of  5
rating by pamela Zummo
"Tina goes way beyond her job. Very customer oriented. I would refer her always. She takes care of things."
We responded:
"Thank you so much Pam for your great review. I look forward to helping you with your homeowner claim & moving things forward with your roof replacement. It means a lot to our office that we provide excellent service. "
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Christina Gurry

February 15, 2025

5  out of  5
rating by Christina Gurry
"I returned to being a State Farm customer after a few misguided years away, and I am absolutely delighted to have found Tina Saracino’s office. Dawn worked with me on auto and homeowners policies and gave absolutely superb service. The process couldn’t have been smoother and the quotes were so amazing that I kept going back to confirm that I was reading them correctly! I highly recommend this strong team. Get a quote - like me, you may be astonished as to how much money you could be saving with an excellent product."
We responded:
"Wow Christina! We appreciate this awesome review! Dawn & my team thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service & cost at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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brian cushwa

January 27, 2025

5  out of  5
rating by brian cushwa
"Excellent customer service...ALWAYS! Staff is knowledgeable and friendly, quick to respond, and to give good advise! Our family has been customers here for a long time, and we have always had a good experience when having to contact the office!"
We responded:
"Thank you Brian! We can't thank you enough for you & your family's loyalty. We strive to be the best customer service insurance company! Look forward to working with you for a long time. Take care "
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Gary

January 22, 2025

5  out of  5
rating by Gary
"Everyone is always very helpful. I have never had a problem with Tina's agency or with State Farm."
We responded:
"Thanks Gary! We appreciate the 5-star review. If we can assist you with any of your auto, home or life insurance needs, please reach out. "
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Cookie Wertz

December 30, 2024

5  out of  5
rating by Cookie Wertz
"Never had any problem with Tina’s group. if Robert and I put in a claim we get fast and uncomplicated action. Even though we’ve moved up north they are just a phone call away. Will never leave Tina’s group and State Farm. Robert & Cookie Wertz, Tioga, Pa."
We responded:
"Thank you Robert & Cookie! Happy New Year to you both. We appreciate you staying with us even though you are miles away. We look forward to servicing your insurance needs in 2025 and beyond! Take care "
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Dawn Bank

December 12, 2024

5  out of  5
rating by Dawn Bank
"Customer since 2007. It's Always a smooth process anytime I need anything. Everything is handled quickly and efficiently."
We responded:
"Thank you so much for your wonderful review Dawn! We are thrilled to know you appreciate our customer service. Thanks for your loyalty and continued business. Merry Christmas! "
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Patty Mulkern

December 11, 2024

5  out of  5
rating by Patty Mulkern
"During a recent stretch of misfortunes, Tina's office was in constant contact with us, making sure we were ok and helping us navigate through the claims process. The kindness and compassion they showed us helped make a bad situation more bearable. We are a long-time customer who will stay with Tina and her crew!! HIGHLY recommend."
We responded:
"Thank you so much for your wonderful review regarding your recent experience with our claim handling process. We truly appreciate you taking the time to share your feedback. We strive to provide the best possible service, and it’s always rewarding to hear that our efforts have made a positive impact. Your satisfaction is our top priority, and we’re glad to know that we met your expectations. Thanks again Patty! Warm regards, Tina"
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KATE BROOK

September 25, 2024

5  out of  5
rating by KATE BROOK
"Tina and her stuff are very nice, helpful ,Professional. I had my car and home insurance with another company for many years but they kept rising annual fee which is why i decided to switch over to State Farm . Tina and her stuff answered every question i had and give me the best premium i expected. I would absolutely recommend this office to everyone . Not to mention they called me few wks later ,and returned some of the money i already paid, as it was saved due to one of our car not driving daily."
We responded:
"Thank you so much for this detailed and great review! We appreciate your business and look forward to serving your insurance needs! I'm so glad we were able to help you and save you some money. "
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Scott Phillips

August 21, 2024

5  out of  5
rating by Scott Phillips
"I needed to get some documents updated that were time sensitive. I emailed Tina and she was on top of it in minutes!"
We responded:
"Thank you, Scott, for the 5-star review! I'm happy to help with your car insurance needs! We appreciate your business. "
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Valerie Cholet

June 6, 2024

5  out of  5
rating by Valerie Cholet
"I wanted to recognize the top notch service I received from Andrea at Tina Saracino's State Farm office in Birdsboro. I needed to add a new policy holder and Andrea was patient, informative, and took the time to help guide me through the process to provide the information she needed to set up the policy. I didn't have all the info readily available and Andrea used a creative approach to assist in finding what she needed. Thank you for the continued great service for over 20 years as a State Farm policy holder."
We responded:
"Thank you Valerie for your continued support to our agency by leaving this five star review! We appreciate your business and look forward to serving you another 20 years. "
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James Anderson

May 3, 2024

5  out of  5
rating by James Anderson
"Awesome customer service, I got Regina for my agent, she is amazing! Super helpful, she went over everything so I was able to understand all the options I had . Definitely recommend this office for your insurance needs!!!"
We responded:
"James, It was a pleasure working with you to discuss your insurance needs! I look to forward to speaking with you again soon. Thanks for your business and a 5 star review. I really appreciate it (and so does my boss) LOL Have a great weekend. Regina "
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Denny Beggs

April 10, 2024

5  out of  5
rating by Denny Beggs
"I have been a "loyal" customer of State Farm for over 50 years. State Farm has also been Loyal to me. More about that in some later post. This is about my Agent, Anna Miller. I have a complicated claim that I feared was being "lost in the corporate bureaucracy ". Anna took control of the issue and has been in the forefront for the past 6 months. expect a lot from State Farm, mainly because of my history with the company. Anna has exceeded my expectations by a country mile."
We responded:
"Denny, thank you so much for your loyalty to State Farm and our agency. We strive to provide the best customer service to our customers. Thank you for your continued business and leaving us a nice review. It does not go unnoticed!! "
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Greg Hartman

March 25, 2024

5  out of  5
rating by Greg Hartman
"Tina has been incredibly good to my wife and me on several occasions. Her personal service is simply beyond compare. Most recently, we were travelling from PA to UT and got stuck in Amarillo, TX, for a few days due to high winds and bad weather. That also caused a stone to hit the passenger window of the truck. I needed this fixed ASAP. By the time I drove to the auto glass place in Amarillo, Tina had all the paperwork done very long distance. I had a new window in the truck - thank you!! Greg Hartman"
We responded:
"Greg, so happy we could help you & Nancy during your travels. I appreciate the 5 star review and of course your business! Enjoy the rest of your trip!! "
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Marc Kephart

February 4, 2024

5  out of  5
rating by Marc Kephart
"Nice people, personal service."
We responded:
"Thank you Marc! We appreciate your business. "
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King Qbert

February 1, 2024

5  out of  5
rating by King Qbert
"Good people who care instead of just treating you like a number. Been with them for 25 years!"
We responded:
"We appreciate your business and 5 star review! Thank you. "
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Christine Flomerfelt

December 14, 2023

5  out of  5
rating by Christine Flomerfelt
"As a State Farm agent myself, I have to give Tina 5 stars for always doing what's best for customers! Thank you for being the best part of State Farm !"
We responded:
"Thank you so much Christine! Very thoughtful of you. "
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Florence Lombardi

September 22, 2023

5  out of  5
rating by Florence Lombardi
"Tina answered all our insurance questions, she was informative, friendly, very efficient and a pleasure to do business with. We highly recommend her and her office!"
We responded:
"Thank you so much for this nice review. It was a pleasure helping you with your auto & homeowner's insurance! "
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Robyn Landean

September 14, 2023

5  out of  5
rating by Robyn Landean
"This office is by far the most helpful! They go above and beyond when you have questions, concerns or a claim! Super happy with this branch!"
We responded:
"Thanks for being a valued customer, Robyn! I'm so glad we could help you & take care of your claim. "
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Jarrod Micale

August 30, 2023

5  out of  5
rating by Jarrod Micale
"Helpful staff and wonderful customer service. A rare thing in the world of automated systems. My agent Anna was personable and made everything very easy. Thank you!"
We responded:
"Thanks for the 5 star review Jarrod. Anna along with everyone from my office really appreciates you & your business. Glad everything went smoothly. "
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Laura A. Lynskey

August 29, 2023

5  out of  5
rating by Laura A. Lynskey
"Tina Saracino and her Team are a delight to work with; they are always professional and polite; what a pleasure to work with!"
We responded:
"Thanks Laura, we appreciate your business! It's a pleasure to work with you as well. "
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Polly Hornberger

August 18, 2023

5  out of  5
rating by Polly Hornberger
"I have had Tina for years and always had awesome experience with claims! So knowledgeable, helpful, courteous, her entire office staff is the best❣️"
We responded:
"Aww Thanks Polly! We love our customers! So happy to help! Thanks for the nice review. "
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Stephen Aprile

July 24, 2023

5  out of  5
rating by Stephen Aprile
"The ladies at this location are downright awesome. Always ready to help, they always go out of their way to get things done, and they are always super friendly."
We responded:
"Thank you Stephen for this awesome review! it gives us pleasure to assist and help our customers. We strive to be the best in customer service and appreciate your business!!!"
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MarkC923

July 18, 2023

5  out of  5
rating by MarkC923
"Tina's staff are always ready to help with all of my insurance needs when I call."
We responded:
"Thank you Mark for the 5 star review! We appreciate your business."
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Anne Donnelly

June 29, 2023

5  out of  5
rating by Anne Donnelly
"Tina and team are the best"
We responded:
"Thank you so much for the 5 star review Anne! We appreciate your insurance business. Enjoy your July 4th holiday. "
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Ines Segura

April 4, 2023

5  out of  5
rating by Ines Segura
"Awesome service! Very patient helpful kind and very professional understanding as well. Thank you!"
We responded:
"Thank you Ines for your very nice review. My team and I are here to assist you with any of your insurance needs. We appreciate you & your business! Have a nice Easter. "